Get clear-eyed insight from futurist Bernard Marr in this article revealing his predictions for the top challenges and opportunities that will face IT leaders in 2024. From cybercrime and data privacy to remote work to infrastructure to sustainability, Marr shares projections on leading trends and the implications for IT leaders and decision makers. Read the article and get ideas on reimagining IT with future-ready strategies to drive business success in the New Year and beyond.
Monthly Archives: December 2023
Happy Holidays & Happy New Year
Wishing you and yours a happy holiday season!
Microsoft a Leader in the 2023 Gartner Magic Quadrant for Desktop as a Service
The desktop as a service (DaaS) market continues to grow, as does the need by organizations for flexible and secure remote access.
In this free copy of Gartner’s inaugural Magic Quadrant for DaaS, you’ll read about the key DaaS solutions and providers – and learn why Gartner rated Microsoft a “Leader.”
Eurowings enhances security, will reduce operating costs by 50+ percent with Azure Virtual Desktop
Eurowings, Lufthansa Group’s low-cost airline, serves more than 40 million customers at 100 destinations around the world.
When the company’s on-premises server farms, which provide application access and security to thousands of external and contract employees, needed upgrading, Eurowings decided to ditch its on-prem servers and embrace the cloud with Microsoft Azure Virtual Desktop.
Tim Thomer, Enterprise Architect at Eurowings explains:. “We wanted a cloud VDI solution capable of running modern authentication, and which could match our existing infrastructure in terms of security and reliability. That’s how we found Microsoft Azure Virtual Desktop.”
Read the Eurowings story of cloud adoption in this Microsoft article.
Georgia Banking Company turbocharges growth
Georgia Banking Company in Atlanta, GA has grown from a $600 million bank to a $1.5 billion phenomenon in only two years. That kind of rapid growth is good news for the company but challenging for its IT security staff. Fortunately, the bank’s plans called for enhanced security. Georgia Banking Co. adopted Microsoft Azure with VPN Gateway, Microsoft Defender, Sentinel, Purview Data Loss Prevention and other Microsoft security solutions.
The highly bankable result? Substantial savings, best-in-class user experience for employees and customers, and heightened security draw rave reviews from IT and other employees.
Read this interesting story.
National Housing Company offers fully automated smart customer journeys with Dynamics 365
Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.
HEINEKEN connects employees with information across the company using Azure AI Services
Many forward-thinking corporations are using technology to build connections between its management and the information they need to make impactful, data-driven decisions. Read this insightful customer story about how Heineken uses Azure OpenAI to bring innovation to its business processes.
Global State of Customer Service Sophistication
Microsoft’s “Global State of Customer Service Sophistication” explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here.
Annnouncing new Windows 11 innovation, with features for secure, efficient IT management and intuitive user experience
Microsoft is committed to delivering continuous innovation to Windows 11. In this article, Microsoft showcases many of the new privacy, security and accessibility features that Microsoft has added to Windows 11 this year.
Find out what new innovations are available to you in Windows 11.
Announcing Public Preview of Personal Desktop Autoscale on Azure Virtual Desktop
Good news! You can now preview Microsoft’s Personal Desktop Autoscale, which is Azure Virtual Desktop’s native scaling solution that automatically starts session host virtual machines according to schedule.
With Personal Desktop Autoscale, you can save costs by shutting down idle session hosts while ensuring session hosts can be started by users when needed.
Find out more in this article.