Is a Return to Office a Return to Creativity?

Among the many changes the Covid-19 pandemic wrought was a trend toward smaller office spaces as more employees worked remotely or on hybrid schedules. Many in leadership felt that this would lead to problems with creativity within organizations and businesses since employees weren’t connecting in the same physical spaces to solve problems and be generally more productive. But researchers have found the complete opposite. Download this report detailing how hybrid work is turning around long-held beliefs.

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Global State of Customer Service Sophistication

When 96% of customers will leave a company that delivers poor service, it’s vital to constantly be rethinking how you can level up to meet customers’ demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, “Global State of Customer Service Sophistication.” Download you for free copy for insight, including an overview of Microsoft’s innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.

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The Total Economic Impact of Microsoft Windows PCs for Business

This report by Forrester Consulting evaluates the benefits of Microsoft Windows-based PCs vs non-Windows desktops and devices. Forrester evaluated savings on IT support, hardware expenses and third-party licenses and examined other important potential benefits of deploying Windows PCs vs alternative endpoint devices.

The report also provides a framework to evaluate the potential financial impact of Windows PCs on their organization as compared to refreshing with alternative end-point PCs and devices. Download the report, “The Total Economic ImpactTM of Microsoft Windows PCs for Business.”

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Payette secures and extends on-premises BCDR while preparing for a cost-effective cloud future with Azure

Boston architectural company, Payette incorporated Azure Backup and Azure Site Recovery into its toolkit of disaster recovery solutions, expanding protection from on-premises into the cloud.

“The added threat monitoring capability of using the Azure platform in our security operations for detecting those data anomalies really gives us peace of mind,” noted Dan Gallivan: Payette’s director of IT.

Read the story here.

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