Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.
Migrating to the cloud isn’t a one-size-fits-all project. That’s why Microsoft created this step-by-step guide “Cloud migration simplified” to help leaders with cloud solutions that are right for their organization’s needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how Mowry International, a Microsoft partner, can help guide your journey every step of the way.
Get expert analysis, insights on the most important events of the week, and security tips from the eSentire team of Elite Threat Hunters. Subscribe on LinkedIn to the TRU Threat Intel Briefing, a weekly intelligence overview delivering insights on the threat landscape.
Cybersecurity is about more than just platforms and processes – it’s about the people behind the scenes who enable it. Introducing the Cyber Culture Cafe – a breakout series from the eSentire Cyber Talks Podcast spotlighting the experts who power eSentire’s world-class cybersecurity services. Join eSentire’s Principal Solutions Architect, John Moretti, and Technical Solutions Architect, Andy Lalaguna, for a series of relaxed, revealing discussions unveiling the day-to-day challenges, motivations, observations, and expertise of each featured guest. Visit the eSentire Cyber Talks podcast gateway to start listening and getting to know the voices behind the protection.
SecOps teams are facing a seismic shift as AI accelerates innovation and redefines security challenges. The eBook, “The Path to AI,” outlines strategies to prepare your team for emerging threats, securing sensitive data, and navigating regulatory compliance in an AI-driven future. Download this essential guide and learn how Microsoft Security empowers organizations to adapt and thrive. Contact Mowry International to discuss how these insights can apply to your organization with one of our experts.
Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it’s a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in “The Forrester Wave™: Customer Service Solutions, Q1 2024.” This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Mowry International can help you differentiate your organization’s service operations with AI.
The most productive financial analysts are now leveraging Microsoft Copilot to optimize their day. From data analysis in Excel to meeting recaps in Teams and presentation creation in PowerPoint, see how AI streamlines complex tasks and enhances productivity in this detailed infographic. Contact Mowry International for more information on implementing Copilot for your team.
Learn how Azure meets you where you are by accelerating innovation with AI while addressing pressing day priorities such as managing rising costs and controlling IT sprawl.
The competitive edge is with generative AI, in fact by 2025 generativeAI will be a workforce partner for 90% of companies globally. Implementing AI means stepping up to the cloud. Are you wondering how to balance moving to the cloud with other priorities. Microsoft Azure knows migrating to the cloud isn’t a one-size-fits all project so they are ready to help you on your journey with guidance, tools, and expert support! Watch this video to learn more.
As AI reshapes industries, security teams face complex risks from data leakage to malicious AI applications. The whitepaper, “Accelerate AI Transformation with Strong Security” details strategies for securing AI adoption. Find out how your organization can safeguard sensitive information while leveraging AI for innovation. Download this essential resource to learn how Microsoft Security provides the tools and guidance you need to navigate these challenges. Contact Mowry International for a personalized consultation.
