The tour illustrates practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft’s latest tools.
All posts by admin
Cloud Migration Simplified
Migrating to the cloud isn’t a one-size-fits-all project. That’s why Microsoft created this step-by-step guide “Cloud migration simplified” to help leaders with cloud solutions that are right for their organization’s needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Download your free copy of this eBook and contact us to discuss how Mowry International can help create a customer cloud migration strategy.
Introducing modern data governance for the era of AI
Today, we are excited to announce a reimagined data governance experience within Microsoft Purview, available in preview April 8, 2024. Learn more.
Organizations Must Take Decisive Action To Safeguard Against AI-Powered Malware Like BlackMamba – SentryBay
In this blog, “Organizations Must Take Decisive Action to Safeguard Against AI-Powered Malware Like BlackMamba,” SentryBay examines the importance of proactive cybersecurity. Learn how the Armored Client’s advanced technology offers essential protection against increasingly sophisticated threats like AI-powered malware.
Build a great prompt with Copilot for Microsoft 365
Work smarter, not harder with Microsoft Copilot for Microsoft 365. The key to quickly getting the results you want from Microsoft Copilot is crafting the right prompt. Not sure how? Watch this video.
How to Safeguard your generative AI applications in Azure AI
With Azure AI, you have a convenient one-stop-shop for building generative AI applications and putting responsible AI into practice. Watch this useful video to learn the basics of building, evaluating and monitoring a safety system that meets your organization’s unique requirements and leads you to AI success.
How AI Can Empower Customer Service Agents
Read Microsoft’s latest blog post: ‘How AI Can Empower Customer Service Agents.’ to discover how smart chatbots, AI-powered task assistance, and real-time recommendations enable your teams to stay ahead of complex tech challenges to focus on providing top-notch, friendly customer service even under pressure. Reach out to when you are ready to drive modernization and transform your service processes with these Microsoft Generative AI solutions.
Adopting a Zero Trust approach is a technology and business imperative
This infographic provides an easy-to-understand overiew of the benefits of a zero trust strategy for your cybersecurity. Zero trust is a “never trust, always verify” strategy to ensures cyber-thieves can’t easily gain entrance to your data and applications, even if they have stolen credentials. How does it work? View this infographic for a quick look.
View: Adopting a Zero Trust approach is a technology and business imperative
Transforming drug discovery: Novo Nordisk uses the power of AI and Azure with Microsoft Research
Developing high-quality medicine is a resource-intense endeavor that requires collaboration across Novo Nordisk. Novo Nordisk aimed to scale a pipeline of drug discovery, development, and data science capabilities with AI and machine learning. In partnership with Microsoft Research, the teams built a Novo Nordisk AI platform on Azure AI and data stacks. Novo Nordisk amplified its culture of innovation by leveraging Microsoft Azure platform’s AI capabilities across many use cases. The teams recently published initial results with predictive AI models for advanced risk detection in cardiovascular diseases, including an algorithm that can predict patients’ cardiovascular risk better than the best clinical standards. Read this case study for lessons learned.
Joos uses Copilot for Microsoft 365 to grow its brand with worldwide collaboration
In this case study of Joos, an international supplier of phone charging stations, you’ll learn how the company leverages Copilot for Microsoft 365 to help it collaborate and communicate across time zones, as well as handle many other time-consuming tasks.