Ensuring the security of remote devices in your Microsoft Azure Virtual Desktop (AVD) and Windows 365 environment is more critical than ever. Armored Client from SentryBay offers a zero-trust solution to safeguard against keylogging, malware, and insider threats, even on unmanaged devices. Watch this video to understand how SentryBay’s Armored Client proactively blocks these threats, ensuring your devices remain compliant and secure. Contact us for a personalized demo after watching.
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Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)
In this whitepaper, you will get an in-depth look at the transformative impact of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft’s deployment across one of the world’s largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in average handle time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, “GenAI at Microsoft,” to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.
Analytics Lessons Learned: How five companies increased data value with unified analytics solutions
Even when well along on the journey to digital transformation, many organizations are still unable to extract timely and accurate insights from their data. How do they get back on the right track? Read this eBook about how unified cloud analytics help IT teams uncover new insights and explore data in a scalable, secure and timely manner.
Cloud Migration Simplified
Migrating to the cloud isn’t a one-size-fits-all project. That’s why Microsoft created this step-by-step guide “Cloud migration simplified” to help leaders with cloud solutions that are right for their organization’s needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how Mowry International, a Microsoft partner, can help guide your journey every step of the way.
SentryBay’s Armored Client Recognized As “Innovation Trigger Technology” By Gartner
SentryBay’s innovative security solutions, including Armored Client, have earned recognition from Gartner for their ability to deliver zero-trust protection. The blog, “SentryBay’s Innovative Products Acknowledged by Gartner Once Again,” highlights how SentryBay’s solutions safeguard Microsoft Azure Virtual Desktop (AVD) and Windows 365 environments against keylogging, malware, and insider threats. Learn more about SentryBay’s enterprise-grade solutions and their impact on endpoint security. Read the blog and discover how you can enhance security today.
Workers worldwide are embracing AI, especially in small and medium-size businesses
In a joint Work Trend Index Annual Report from Microsoft and LinkedIn on how AI is reshaping, findings reveal that employees are embracing AI at a faster pace than their employers, especially in small and medium-size businesses. The trends makes it essential that leaders move decisively to develop a vision and strategy to advance AI at work. Download your complimentary copy of the Work Trends Index Annual Report for valuable insights as well as actions you can take now to prepare your organization for AI and maximize its benefits. A Microsoft partner with experience helping business leaders develop and implement AI strategies, Mowry International can help you choose the best path forward. Contact us.
Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%
When leadership at Del Monte Foods Inc. saw that their existing cloud infrastructure was leading to higher maintenance costs, limited scalability and performance bottlenecks, the company turned to Microsoft Azure as a solution. Read this revealing customer story highlighting how Del Monte reduced infrastructure costs and increased system uptime with the help of Azure and the Microsoft Defender security stack.
Migrate to Innovate: Be AI-ready, Be Secure
The competitive edge is with generative AI, in fact by 2025 generativeAI will be a workforce partner for 90% of companies globally. Implementing AI means stepping up to the cloud. Are you wondering how to balance moving to the cloud with other priorities. Microsoft Azure knows migrating to the cloud isn’t a one-size-fits all project so they are ready to help you on your journey with guidance, tools, and expert support! Watch this video to learn more.
How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service
In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot’s advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
How implementing a trust fabric strengthens identity and network
Ensuring that only authorized end users and applications can access your enterprise data is fundamental to strong IT security. But traditional identity access management (IAM) security comes with multiple challenges, including the rise of AI deepfakes and other AI-enabled threats. In this article, Microsoft explains its zero-trust approach to security.