In this whitepaper, you will get an in-depth look at the transformative effects of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft’s deployment across one of the world’s largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in Average Handle Time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, “GenAI at Microsoft” to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.
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Will AI fix work? Work Trend Index Annual Report
AI assistants like Microsoft’s Copilot are working alongside people, freeing us from routine tasks and giving us more time to innovate.
In this article, learn why organizations that embrace AI will increase productivity and innovation in the workforce.
Project Gutenberg brings free audiobooks to the global community with AI-generated book narration
When Microsoft learned that the oldest digital library and leading distributor of free eBooks wanted to make its collection more accessible to a broader community of members, including the visually impaired, and those without access to traditional libraries, they donated their generative AI driven solutions, enabling Project Gutenberg to create nearly 5,000 new audio books in record time. Ready to open a bright new chapter in your company’s transformation to the Cloud? Azure AI techspert Mowry International can help you get started.
How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service
In this week’s customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into ‘super agents’. You will learn the details of how Copilot’s advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
How implementing a trust fabric strengthens identity and network
Ensuring that only authorized end users and applications can access your enterprise data is fundamental to strong IT security. But traditional identity access management (IAM) security comes with multiple challenges, including the rise of AI deepfakes and other AI-enabled threats. In this article, Microsoft explains its zero-trust approach to security.
Invite Engagement with Partner
Breakthrough the confusion using the innovative #Microsoft Copilot+PCs! These are uniquely designed and optimized in both hardware and software to enhance your AI experience. Reply for an eye-opening demo.
Executive Summary: Will AI Fix Work?
The number one obstacle to productivity is too many meetings, according to this infographic with the results of a workforce survey by Microsoft.
Find out what other issues are stifling innovation and productivity in the workforce – and how AI can help – by downloading the infographic.
Discover what’s possible with Copilot+ PC
Get to know the world’s fastest, most intelligent Windows computers ever built. Copilot+PCs are specifically designed to keep pace with AI innovations from the chipset level through the operating system. Watch this video highlighting how Copilot+PCs are destined to be an integral part of everyday life. And, when you’re ready for the Copilot+PC experience IRL, reach out to Mowry International, your reliable Microsoft partner.
Rethinking email signatures
In today’s rapidly evolving digital landscape, IT teams continuously grapple with the challenge of managing company email signatures effectively. Microsoft’s eBook, ‘Rethinking Email Signatures with Exclaimer,’ illuminates a more efficient and less labor-intensive approach to this often-overlooked task. Traditional email signature management methods are notoriously time-consuming and costly, but Exclaimer streamlines the process with a centralized management system.
This insightful eBook reveals how Exclaimer can address common IT challenges, such as inconsistent rendering across different devices and the tedious nature of manual updates. Key benefits include preventing signature stacking, ensuring complete and accurate contact details, and seamless integration with both cloud and on-premises environments.
With Exclaimer, marketing teams gain control over the design and messaging of signatures, promoting brand consistency and compliance, while IT teams can shift their focus to strategic initiatives, confident in the reliability of the signature management system. is here to guide you through the implementation process, helping you optimize your email signatures and maintain your company’s professional image.
Simplifying cloud migration and modernization with Microsoft Azure
Migrating to the cloud and modernizing resources in today’s rapidly changing and complex internet landscape can be a major challenge for organizations like yours. Fortunately, a solution is at hand.
Download this eBook for an in-depth exploration of cloud migration best practices, strategies, and use cases. Use it to equip your employees and IT team with actionable insights they need to navigate complexities, mitigate risks, and maximize the benefits of Azure for your customers.
Contact Mowry International to discuss simplifying and modernizing your migration to the cloud with Azure.
View: Simplifying cloud migration and modernization with Microsoft Azure