All posts by admin

Microsoft Pluton security processor

The Microsoft Pluton cryptographic processor is a chip-to-cloud security technology built with Zero Trust principles at the core.

This article will give you a detailed overview of how Microsoft Pluton provides hardware-based root of trust, secure identity, secure attestation, and cryptographic services.

Read More…

Global State of Customer Service Sophistication

Microsoft’s “Global State of Customer Service Sophistication” explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here.

View: Global State of Customer Service Sophistication

National Housing Company offers fully automated smart customer journeys with Dynamics 365

Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.

Read More…

Lexmark digitally transforms its service organization

Can a large enterprise integrate all of their data repositories and digital workflows into one cloud-based system that encompasses the entire business? Find out in this thought-provoking customer story showing how Lexmark uses Azure IoT capabilities to connect and manage any device, no matter what network environment it finds itself in.

Read More…