Among the many changes the Covid-19 pandemic wrought was a trend toward smaller office spaces as more employees worked remotely or on hybrid schedules. Many in leadership felt that this would lead to problems with creativity within organizations and businesses since employees weren’t connecting in the same physical spaces to solve problems and be generally more productive. But researchers have found the complete opposite. Download this report detailing how hybrid work is turning around long-held beliefs.
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Global State of Customer Service Sophistication
When 96% of customers will leave a company that delivers poor service, it’s vital to constantly be rethinking how you can level up to meet customers’ demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, “Global State of Customer Service Sophistication.” Download you for free copy for insight, including an overview of Microsoft’s innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.
The Total Economic Impact of Microsoft Windows PCs for Business
This report by Forrester Consulting evaluates the benefits of Microsoft Windows-based PCs vs non-Windows desktops and devices. Forrester evaluated savings on IT support, hardware expenses and third-party licenses and examined other important potential benefits of deploying Windows PCs vs alternative endpoint devices.
The report also provides a framework to evaluate the potential financial impact of Windows PCs on their organization as compared to refreshing with alternative end-point PCs and devices. Download the report, “The Total Economic ImpactTM of Microsoft Windows PCs for Business.”
View: The Total Economic Impact of Microsoft Windows PCs for Business
Payette secures and extends on-premises BCDR while preparing for a cost-effective cloud future with Azure
Boston architectural company, Payette incorporated Azure Backup and Azure Site Recovery into its toolkit of disaster recovery solutions, expanding protection from on-premises into the cloud.
“The added threat monitoring capability of using the Azure platform in our security operations for detecting those data anomalies really gives us peace of mind,” noted Dan Gallivan: Payette’s director of IT.
Read the story here.
3 trends will shape the future of work, according to Microsoft’s CEO
Hybrid workspaces and the rise of AI in company operations are a topic on the minds of organization leaders around the world. Read this insightful blog that highlights the thoughts of Satya Nadella, Chairman and Chief Executive Officer of Microsoft on the future of the workplace.
Evolve the service level of sophistication with Dynamics 365 Customer Service
Service leaders face challenges trying to adapt to customer needs. This blog from Microsoft showcases how service leaders can utilize Dynamics 365’s tools and strategies to meet evolving customer expectations and provides sthought leadership from industry experts.
Planning a PC refresh? It pays to know the ROI you can expect before you spend the money. Reply if you’d like one of the experts at Mowry International to help assess your potential ROI. @Microsoft
Planning a PC refresh? It pays to know the ROI you can expect before you spend the money. Reply if you’d like one of the experts at Mowry International to help assess your potential ROI.
@Microsoft
Gartner Magic Quadrant for Robotic Process Automation
Many organizations know how robotic process automation (RPA) streamlines operations, reduces costs and increases productivity, but may not be sure which vendor is best for them. Take a look at this analyst report showing why Power Automate, by Microsoft, is one of the leading RPA solutions on the market.
Microsoft Digital Defense Report
Cybersecurity professionals need to keep up to date on the latest cyber-threat trends. This report from Microsoft analysts covers the threat landscape from IoT and infrastructure threats to disinformation campaigns, ransomware, and guidelines for thwarting these complex new threats.
Each chapter provides the key lessons learned and insights based on Microsoft’s unique vantage point. The trillions of signals that Microsoft analyzes from its worldwide ecosystem of products and services reveal the ferocity, scope, and scale of digital threats across the globe.
You and your security team can read this comprehensive report on threats and Microsoft technologies that identify and block billions of phishing attempts, identity thefts, and other cyber-threats to Microsoft customers.
Microsoft Pluton security processor
The Microsoft Pluton cryptographic processor is a chip-to-cloud security technology built with Zero Trust principles at the core.
This article will give you a detailed overview of how Microsoft Pluton provides hardware-based root of trust, secure identity, secure attestation, and cryptographic services.