The desktop as a service (DaaS) market continues to grow, as does the need by organizations for flexible and secure remote access.
In this free copy of Gartner’s inaugural Magic Quadrant for DaaS, you’ll read about the key DaaS solutions and providers – and learn why Gartner rated Microsoft a “Leader.”
Eurowings, Lufthansa Group’s low-cost airline, serves more than 40 million customers at 100 destinations around the world.
When the company’s on-premises server farms, which provide application access and security to thousands of external and contract employees, needed upgrading, Eurowings decided to ditch its on-prem servers and embrace the cloud with Microsoft Azure Virtual Desktop.
Tim Thomer, Enterprise Architect at Eurowings explains:. “We wanted a cloud VDI solution capable of running modern authentication, and which could match our existing infrastructure in terms of security and reliability. That’s how we found Microsoft Azure Virtual Desktop.”
Read the Eurowings story of cloud adoption in this Microsoft article.
Georgia Banking Company in Atlanta, GA has grown from a $600 million bank to a $1.5 billion phenomenon in only two years. That kind of rapid growth is good news for the company but challenging for its IT security staff. Fortunately, the bank’s plans called for enhanced security. Georgia Banking Co. adopted Microsoft Azure with VPN Gateway, Microsoft Defender, Sentinel, Purview Data Loss Prevention and other Microsoft security solutions.
The highly bankable result? Substantial savings, best-in-class user experience for employees and customers, and heightened security draw rave reviews from IT and other employees.
Read this interesting story.
Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.
Many forward-thinking corporations are using technology to build connections between its management and the information they need to make impactful, data-driven decisions. Read this insightful customer story about how Heineken uses Azure OpenAI to bring innovation to its business processes.
Microsoft’s “Global State of Customer Service Sophistication” explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here.
Microsoft is committed to delivering continuous innovation to Windows 11. In this article, Microsoft showcases many of the new privacy, security and accessibility features that Microsoft has added to Windows 11 this year.
Find out what new innovations are available to you in Windows 11.
Good news! You can now preview Microsoft’s Personal Desktop Autoscale, which is Azure Virtual Desktop’s native scaling solution that automatically starts session host virtual machines according to schedule.
With Personal Desktop Autoscale, you can save costs by shutting down idle session hosts while ensuring session hosts can be started by users when needed.
Find out more in this article.
Generative AI is proving to be an essential tool in many industries, creating realistic images and videos that enhance the customer experience. Read this enlightening blog about the ten ways generative AI is being used by organizations to transform their operations and drive growth.
Westpac, one of the largest banks in Australia, wanted to improve support for its more than 40,000 people, including its hybrid workforce, by transforming its IT environment.
In 2023, the bank chose a solution based on Windows 11 Enterprise E5 and Microsoft cloud services which has since improved user experience for staff and supported secure flexible work that is inclusive of all work styles.
Read the story.
