The new Windows 11 update brings nearly 200 new features to your business, but the most exciting is your everyday AI assistant: Microsoft Copilot. Watch this engaging video highlighting how using Microsoft Copilot will add to your Windows 11 experience and increase your productivity and efficiency.
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Onward with security that lets HUG HUB bring insurance into the digital age
Windows 11 Pro is more than just a simple upgrade from Windows 10. Read this absorbing customer story about how HUG HUB, an innovative London-based insurance platform, has used Windows 11 Pro to build its successful portal allowing customers to buy and manage policies on their own.
View: Onward with security that lets HUG HUB bring insurance into the digital age
Global State of Customer Service Sophistication
When assessing your organization’s customer service sophistication, it’s helpful to consider the number of agents in proportion to the overall number of employees. Because while agents are often great experts, they can be even more effective and efficient when they have the freedom to focus on complex scenarios. The Microsoft report, “Global State of Customer Service Sophistication,” focuses on the opportunities for automated self service at organizations where reliance on agent support is high. Download the report for insight on how you can unleash the full potential of agents by freeing up their time with the support of chatbots, web portal knowledge resources and personalized support across these channels.
IBM Security 2023 Cost of a Data Breach Report
IBM’s 2023 Cost of a Data Breach Report — conducted by Ponemon Institute and sponsored by IBM— examines the root causes and both short-term and long-term consequences of data breaches.
The report includes information from 553 organizations impacted by data breaches that occurred between March 2022 and March 2023 and explores the various factors and technologies that either limited or increased the costs of a breach.
Download the report and learn what works, and doesn’t, in preventing data breaches.
Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform
When global tech leader Xiaomi encountered challenges scaling customer service across 100+ markets, it turned to Microsoft Dynamics 365 and Power Platform. Get the story on how integrating the two helped Xiaomi reenvision its service model to create efficiencies and delightful customer experiences.
Top insights and best practices from the new Microsoft Data Security Index report | Microsoft Security Blog
Data security is a constant concern of CISOs and business executives. To better understand the security issues, Microsoft partnered with the independent research agency Hypothesis Group to conduct a multinational survey involving more than 800 data security professionals. Our collaborative effort has resulted in the publication of the Data Security Index report, designed to offer valuable insights into current data security practices and trends. Moreover, it aims to identify practical opportunities for organizations to enhance their data security efforts.
In this article, you’ll learn some of the key findings from the report, including:
– Data security incidents remain frequent
– Vulnerabilities manifest in various dimensions due to a diverse set of factors
– How a fragmented solution landscape can weaken an organization’s data security posture
Microsoft a Leader in the 2023 Gartner Magic Quadrant for Desktop as a Service
Before you buy a desktop-as-a-service (DaaS) solution, you need to know the pros and cons of the leading solutions. Read the full report on Gartner ‘s Magic Quadrant for DaaS vendors — which includes digital workspace leaders like Microsoft Virtual Desktop.
Get the free report. 👉
Windows 11 Security Guide: Powerful security by design
Did you know that nearly three in four security breaches are sparked by human error, privilege misuses, stolen credentials, or social engineering? Most attackers rely on stolen credentials, phishing campaigns, and exploitation of vulnerabilities are the primary attack vectors.
Find out how Microsoft built Windows 11 to be secure by design and secure by default. Windows 11 devices arrive with more security features enabled out of the box.
Download this useful guide to Microsoft Windows 11 security.
View: Windows 11 Security Guide: Powerful security by design
The Alabama Appellate Court System accelerates the wheels of justice with Windows 11 Enterprise
The Alabama Appellate Court System relies on technology to keep the wheels of justice turning. The court’s150 employees, including judges, administrative staff and attorneys have increasingly worked in diverse locations such as their homes and remote offices and all while traveling. When it became challenging to manage, the court decided to create an updated technology environment to improve ease of use while also ensuring sensitive case information remained secure.
Read this case study of the Alabama Appellate Court’s IT solution based on Windows 11 Enterprise and Microsoft 365 Government.
Complimentary Cloud Migration Consultation
Migrating to the cloud is stressful, no matter the size of your organization. A cloud migration can be stress-free with expert guidance from an experienced cloud provider. We have the experience, the strategies and technology solutions to help your cloud migration succeed. Schedule a complimentary Coud Migration Consultation today.