EPAM reimagines sales with Dynamics 365 and Microsoft Copilot for Sales

EPAM Systems Inc., an engineering and cloud consulting firm realized it had a problem with fragmented sales processes. With global sales teams across 55 countries using a variety of sales applications, efficiency was a challenge – and complicated. To reduce complexity and improve efficiency, the company decided to consolidate sales processes and applications on one platform, choosing Microsoft Dynamics 365 with Copilot for Sales. In this customer story, EPAM shares its experience and the results it achieved. Get the story.

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What is machine learning?

Processing mathematical models of data to help a computer learn without direct instruction is how machine learning (ML) is defined. However, as you probably know already, there’s so much more to ML. See this instructive website by Microsoft Azure explaining how ML works to solve problems, how it’s used in modern industry and how ML learning algorithms are developed.

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The 2024 Work Trend Index: AI at Work Is Here. Now Comes the Hard Part

AI is already embedded in a wide range of applications, and many employees use AI tools on their own to help them in their work.

This survey report, the 2024 Work Trend Index by Microsoft and LinkedIn, found that 3 in every 4 knowledge workers use AI tools, and 79% of leaders agree their company needs to adopt AI to stay competitive.

Read this report to see the results of this extensive survey and find out what steps your enterprise can take to prepare for full AI adoption into your workplace.

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Copilot for Sales Release Wave Video


This Microsoft video shows how Copilot for Sales can drastically speed up identification of leads, communications, meeting preparation and closing deals.

This video looks at the experiences landing in Dynamics 365 Sales and across Microsoft 365 and Teams Suite.

Three Smart Ways to Exceed Your Customers’ Digital Expectations

The survey says: “High-quality CX isn’t a nice-to-have—it’s a revenue driver.” That may be the understatement of the decade. Fully 73% of consumers rank customer experience (CX) as a vital factor in their purchase decisions (coming after only price and product quality).

Download this eBook for insights on the innovative new digital tools and strategies business leaders like John Hancock are embracing to rise above customer expectations and stay competitive.

Contact Mowry International to start driving your revenue to greater heights with Azure digital tools and services.

View: Three Smart Ways to Exceed Your Customers’ Digital Expectations