The New Performance Equation in the Age of AI

Clear communication between management and the workforce boosts profits, increases employee retention and prepares organizations for future growth. Read this Microsoft Work Trend Index Special Report to see how next-generation AI can help employee engagement and help organizations prepare their workforces in the years ahead.

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Strike a Strategic Inventory Balance

Demand driven material requirements planning (DDMRP) is the next evolution in materials requirements planning. DDMRP is also the latest feature in Microsoft Dynamics 365 Supply Chain Management. Learn more about DDMRP and Microsoft Dynamics 365 in this Microsoft blog article.

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The power of innovation: How Kent School District accelerates student success with Microsoft 365 and Surface

At the Kent School District in Washington state, Microsoft Surface laptops with Microsoft Windows 11 and Teams are helping students prepare for their future, whether that’s college, a job after graduation, or vocational studies.

By providing modern education tools that enable accessibility and digital citizenship, the district gives all students the necessary tools and skills to thrive in their lives beyond high school.

Learn how this innovative school district employs Microsoft solutions in their classrooms in this customer story.

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Payette secures and extends on-premises BCDR while preparing for a cost-effective cloud future with Azure

Boston architectural company, Payette incorporated Azure Backup and Azure Site Recovery into its toolkit of disaster recovery solutions, expanding protection from on-premises into the cloud.

“The added threat monitoring capability of using the Azure platform in our security operations for detecting those data anomalies really gives us peace of mind,” noted Dan Gallivan: Payette’s director of IT.

Read the story here.

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Is a Return to Office a Return to Creativity?

Among the many changes the Covid-19 pandemic wrought was a trend toward smaller office spaces as more employees worked remotely or on hybrid schedules. Many in leadership felt that this would lead to problems with creativity within organizations and businesses since employees weren’t connecting in the same physical spaces to solve problems and be generally more productive. But researchers have found the complete opposite. Download this report detailing how hybrid work is turning around long-held beliefs.

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Global State of Customer Service Sophistication

When 96% of customers will leave a company that delivers poor service, it’s vital to constantly be rethinking how you can level up to meet customers’ demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, “Global State of Customer Service Sophistication.” Download you for free copy for insight, including an overview of Microsoft’s innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.

View: Global State of Customer Service Sophistication