{"id":1197,"date":"2021-03-16T13:26:27","date_gmt":"2021-03-16T13:26:27","guid":{"rendered":"http:\/\/mowryinternational.com\/blog\/?p=1197"},"modified":"2021-03-16T13:26:27","modified_gmt":"2021-03-16T13:26:27","slug":"allstate-transforms-the-customer-experience-with-azure-ai","status":"publish","type":"post","link":"https:\/\/mowryinternational.com\/blog\/uncategorized\/allstate-transforms-the-customer-experience-with-azure-ai\/","title":{"rendered":"Allstate transforms the customer experience with Azure AI"},"content":{"rendered":"<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"\/\/www.youtube.com\/embed\/aIFbQNE3KOI\" frameborder=\"0\" allowfullscreen><\/iframe><br \/>\n    This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to elevate your customer experience with AI? Check out how #Allstate is using @AzureCognitiveServices to capture insights from customer calls to enable a more seamless customer experience.<\/p>\n","protected":false},"author":1,"featured_media":1196,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1197","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/1197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/comments?post=1197"}],"version-history":[{"count":1,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/1197\/revisions"}],"predecessor-version":[{"id":1198,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/1197\/revisions\/1198"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/media\/1196"}],"wp:attachment":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/media?parent=1197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/categories?post=1197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/tags?post=1197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}