{"id":3491,"date":"2023-10-30T13:41:36","date_gmt":"2023-10-30T13:41:36","guid":{"rendered":"http:\/\/mowryinternational.com\/blog\/?p=3491"},"modified":"2023-10-30T13:41:36","modified_gmt":"2023-10-30T13:41:36","slug":"zurich-insurance-group-gives-its-business-units-a-modern-flexible-customer-engagement-solution-with-microsoft-dynamics-365","status":"publish","type":"post","link":"https:\/\/mowryinternational.com\/blog\/uncategorized\/zurich-insurance-group-gives-its-business-units-a-modern-flexible-customer-engagement-solution-with-microsoft-dynamics-365\/","title":{"rendered":"Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365"},"content":{"rendered":"<p>When Zurich Insurance Group faced a challenge familiar to many: Optimizing customer engagement across business units. With Microsoft Dynamics 365, the insurance provider has been able to address the challenge by transforming engagement \u2014 a move that had resulted in more personalized customer experiences and an incredible 40% boost in lead quality. Zurich Insurance Group shares lessons learned in this customer success story. Get the story, here.<\/p>\n<p><a href=\"https:\/\/stuf.in\/bclszz\" target=\"_blank\" rel=\"noopener\">Read More&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Navigating CS challenges? Discover how Zurich Insurance Group transformed customer service with Microsoft Dynamics 365, driving personalized experiences and boosting lead quality an impressive 40%. Get the story \ud83d\udcd6 \ud83d\udc49 <\/p>\n<p>@Microsoft Dynamics 365<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3491","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/3491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/comments?post=3491"}],"version-history":[{"count":1,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/3491\/revisions"}],"predecessor-version":[{"id":3492,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/3491\/revisions\/3492"}],"wp:attachment":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/media?parent=3491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/categories?post=3491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/tags?post=3491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}