{"id":4663,"date":"2025-01-27T13:13:49","date_gmt":"2025-01-27T13:13:49","guid":{"rendered":"https:\/\/mowryinternational.com\/blog\/?p=4663"},"modified":"2025-01-27T13:13:49","modified_gmt":"2025-01-27T13:13:49","slug":"how-microsoft-customer-service-and-support-agents-become-super-agents-with-copilot-in-dynamics-365-customer-service-2","status":"publish","type":"post","link":"https:\/\/mowryinternational.com\/blog\/uncategorized\/how-microsoft-customer-service-and-support-agents-become-super-agents-with-copilot-in-dynamics-365-customer-service-2\/","title":{"rendered":"How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service"},"content":{"rendered":"<p>In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot&#8217;s advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how  can get you started.<\/p>\n<p><a href=\"https:\/\/stuf.in\/bfpmo0\" target=\"_blank\" rel=\"noopener\">Read More&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you turn customer service reps into super agents? You just need Copilot&#8217;s advanced AI capabilities in Microsoft Dynamics 365 Customer Service. Get this customer story and learn how to elevate your customer service. DM us to learn how to get started.<\/p>\n","protected":false},"author":1,"featured_media":4662,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4663","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/4663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/comments?post=4663"}],"version-history":[{"count":1,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/4663\/revisions"}],"predecessor-version":[{"id":4664,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/posts\/4663\/revisions\/4664"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/media\/4662"}],"wp:attachment":[{"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/media?parent=4663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/categories?post=4663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mowryinternational.com\/blog\/wp-json\/wp\/v2\/tags?post=4663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}